Q: Do I pay ASC for my new car?
A: No. You will buy your new car directly from a factory authorized dealer, that way you'll receive all the guarantees, warranties and rebates available. ASC's name will not appear on anything. Your name will appear on all documents related to your purchase.

Q: Does ASC work with every make and model?
A: Yes. Since ASC works with every dealer in the United States, there are no limitations that are inherent to pre-arranged deals and dealer networks.

Q: Am I obligated to purchase a car from ASC when I hire you?
A: No. Since we work exclusively for you, we are able to work without conflicts of interest. If a vehicle comes in damaged or wrong, ASC sides with our clients, never obligating our clients to buy a car. We are a research company. We don't sell cars; through our research we provide information to our clients.

Q: I don't like negotiation. Can ASC assist me?
A: Absolutely! If you would like us to negotiate a car you have already located, we can do that. If you would like us to teach you to be a better negotiator , we can do that too. If you would like to locate a car and then negotiate on it, we can help you even more.

Q: Do I get Lemon Law protection?
A: Yes. When you buy a new car, you will receive all the Lemon Law protection provided by law. Check with your Attorney General's office for further details on your state's Lemon Law.

Q: Who receives the rebates?
A: You do. Be cautious when signing the paperwork when buying your new car. On occasion, buyers sign documents that give the dealers the rebate in lieu of the customer (without the buyer's knowledge). Although this deceitful practice is not frequent, it can occur.

Q: Who gets the warranties?
A: You do. All the warranties that a factory offers will go to you.

Q: What about loaner cars and special things like that?
A: Any special arrangements or special benefits that a retail customer receives, you will receive. This includes loaner cars, free oil changes, etc.

Q: What does a price bid include?
A: The price bid includes everything except the tax and license fee for the vehicle.

Q: Can I use my old car as a trade-in?
A: Yes. Technically the trade-in of an old car is a separate transaction, but in some cases there are some advantages to trading in your car.

Q: When do I pay ASC?
A: You pay us when you ask us to start doing work for you. Since this is a package of services and we start incurring expenses the moment you ask us to go to work for you, we ask that you pay us when you order our services. Additionally, we are working for you and our work is not contingent on you buying a car or not buying a car, so there is no reason you would not be paying us for our service.